{"lang":"el","items":[{"q":"Does this replace a live therapist?","a":"No. Willow Labs is a tool for emotional support and self-help between sessions. In crises, we direct first to specialists and your country's hotline."},{"q":"What books was the model trained on?","a":"CBT (Beck, Burns), ACT (Hayes, Harris), DBT (Linehan), IFS (Schwartz), schema-therapy (Young), psychodynamic (Yalom), attachment (Bowlby, Levine), trauma (van der Kolk), neuroscience (Sapolsky, LeDoux). Plus tens of thousands of peer-reviewed papers."},{"q":"What about confidentiality?","a":"AES-256 at-rest and TLS 1.3 in-transit. Servers in EU. We don't share with third parties or use for ad targeting. JSON export and one-click deletion available."},{"q":"When will live therapist connection be available in Premium?","a":"The feature is in development. When it launches, the therapist will see only an AI summary (patterns, themes, progress), not the conversations. Access only with explicit consent."},{"q":"What if I'm in a crisis?","a":"AI recognizes crisis signals and switches to crisis mode: validates feelings, asks about safety, suggests your country's hotline."},{"q":"What languages does it work in?","a":"Currently Russian and English. By end of 2026 — Spanish, German, Brazilian Portuguese, Arabic. Cultural context is honored."},{"q":"Can I use it for free?","a":"Yes, forever. 30 messages per day, all basic techniques, crisis safety net."},{"q":"Who's behind the product?","a":"A team of engineers, clinical psychologists and therapists. 3 practising clinicians review a sample of dialogues weekly."}]}